Privacy Policy

1. Introduction

BuilderHub ("we," "our," or "us") is a residential construction management platform operated by MyKey Consulting Services LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully. By using BuilderHub, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

• Account Information: Name, email address, role (builder, homeowner, subcontractor), and authentication credentials.
• Project Data: Project names, addresses, budgets, schedules, checklists, documents, photos, and messages you create or upload.
• Usage Data: Pages visited, features used, and actions taken within the platform.
• Communications: Messages sent between builders, homeowners, and subcontractors through the platform.
• Files & Media: Photos, floor plans, invoices, and documents you upload.

3. How We Use Your Information

• Provide, operate, and maintain the BuilderHub platform
• Enable collaboration between builders, homeowners, and subcontractors
• Send project notifications and updates
• Improve and develop new features
• Respond to support requests
• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your information in the following situations:

• Within your project team: Project data is shared among builders, homeowners, and subcontractors you invite to a project.
• Service providers: Third-party vendors who assist in operating our platform (e.g., cloud hosting, email delivery) under strict confidentiality agreements.
• Legal requirements: When required by law or to protect our rights.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (HTTPS), secure cloud infrastructure, and access controls. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us. Some data may be retained for legal or business purposes after account closure.

7. Google OAuth

If you choose to sign in using Google OAuth, we receive your name and email address from Google. We do not receive your Google password, and we only request the minimum permissions necessary to authenticate you. Your use of Google sign-in is also subject to Google's Privacy Policy.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of non-essential communications

To exercise these rights, contact us at privacy@mykeyplans.com.

9. Children's Privacy

BuilderHub is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of BuilderHub after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: